FAQs

Terms of Service

1. Introduction

Welcome to Linkar Wine. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with these terms and conditions.

2. Services

Linkar Wine provides travel wine arrangement and logistics services in China at Australian recommended retail price. 

Since 2010, every wine we offer is authentic and directly sourced from renowned wineries where it was originally bottled under their brand names. At Linkar Wine, we take pride in maintaining the highest standards of authenticity and quality assurance. We have never engaged in bulk wine sales or OEM (Original Equipment Manufacturer) practices. This commitment ensures that every bottle you receive from us embodies the true essence and craftsmanship of its respective winery.

3. Ordering and Payment

Orders placed through our website are subject to availability. Payment is processed securely through our payment gateway. Prices are in Australian currency and does not include GST unless otherwise stated.

4. Shipping and Delivery

We ship wine to addresses both in Australia and in China using reputable shipping partners. Delivery times may vary depending on location. Please contact us for urgent assistance. 

5. Returns and Refunds

Returns are only accepted for damaged or defective products. Please contact us within 72 hours of receipt to arrange a return or replacement.

6. Intellectual Property

All content on our website is the property of Linkar Wine and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

Linkar Wine is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

8. Governing Law

These Terms of Service are governed by the laws of Western Australia.

9. Contact Us

If you have any questions about our Privacy Policy, Terms of Service, or our services, please contact us at info@linkargroup.com or 0430 533 534.

 

Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, payment information (when applicable).
  • Non-Personal Information: Browser type, IP address, pages visited, and other anonymous data.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and personalize our services, including wine arrangement and logistics.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To process payments and fulfill orders.
  • To improve our website and services based on your feedback and usage patterns.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary for the operation of our business (e.g., service providers, shipping partners).

5. Security of Your Information

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Choices

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us.

7. Changes to This Policy

We may update this Privacy Policy periodically, without prior notice. Any changes will be posted on this page.